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Terms of Service

Last Revised on: 23rd October 2024

Welcome to BillSyncPro! These Terms of Service (“Terms”) govern your use of the BillSyncPro platform (“Platform”), a billing automation and license tracking software service provided by BillSyncPro (“Company,” “we,” “us,” or “our”). By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

1. Acceptance of Terms

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other applicable rules or guidelines that we may publish from time to time. These Terms apply to all users of the Platform, including but not limited to administrators, end users, and account holders.

2. Eligibility

To use the Platform, you must be at least 18 years old and have the legal capacity to enter into binding contracts. By using the Platform, you represent and warrant that you meet these eligibility requirements.

3. Description of Services

BillSyncPro is a SaaS-based platform designed for Managed Service Providers (MSPs), Cloud Service Providers (CSPs), and other businesses to automate billing, license tracking, and payment processes. Features include but are not limited to:

  • Automated License Tracking
  • Integration with PSA systems (e.g., ConnectWise, Autotask)
  • Integration with Accounting Systems (e.g., QuickBooks, Xero, Sage)
  • Dynamic Pricing
  • Billing Profiles

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time without prior notice.

4. Account Registration

To access the Platform, you may be required to register for an account. You agree to:

  • Provide accurate and up-to-date information during registration
  • Maintain the confidentiality of your account login credentials
  • Notify us immediately of any unauthorized access to your account

You are responsible for all activities that occur under your account. We reserve the right to terminate your account if we suspect any unauthorized or illegal activity.

5. Subscription and Payment

BillSyncPro operates on a subscription-based model. By subscribing, you agree to the following:

  • Subscription Plans: You agree to pay the subscription fees as outlined on the Platform’s pricing page or as agreed upon in your contract. We may offer monthly or annual subscription plans.
  • Billing Cycle: Subscription fees will be billed in advance on a recurring basis according to the terms of your selected plan.
  • Payment Method: You must provide a valid payment method (credit card, bank transfer, etc.) to use the Platform. You authorize us to charge your payment method for any subscription fees due.
  • Late Payments: If we cannot process payment, we may suspend or terminate your access to the Platform until the issue is resolved.

6. License to Use the Platform

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes. You may not:

  • Reproduce, distribute, or publicly display any part of the Platform without our prior written permission
  • Modify, reverse engineer, or attempt to extract the source code of the Platform
  • Use the Platform for illegal activities or in violation of any laws

7. User Responsibilities

You agree to use the Platform responsibly and in compliance with all applicable laws and regulations. You are solely responsible for:

  • Ensuring that your billing, invoicing, and payment processes comply with legal requirements
  • The accuracy of data input into the Platform
  • The security of your account, including safeguarding your login credentials

8. Data Protection and Privacy

We take your privacy seriously. By using the Platform, you consent to the collection and use of your data as outlined in our [Privacy Policy](link to your privacy policy). You are responsible for ensuring that your use of the Platform complies with any data protection laws applicable to your business.

9. Intellectual Property

All content, features, and functionality provided on the Platform, including but not limited to text, graphics, logos, software, and designs, are the exclusive property of [Your Company Name] and its licensors. You agree not to reproduce, distribute, or create derivative works based on any part of the Platform without our express written permission.

10. Third-Party Integrations

The Platform may offer integrations with third-party services (e.g., ConnectWise, QuickBooks). By enabling these integrations, you agree to comply with the terms of service of the third-party providers. We are not responsible for the functionality, accuracy, or reliability of third-party services or any damages arising from their use.

11. Termination

We may terminate or suspend your account or access to the Platform at any time, without notice, if you violate these Terms or if we suspect fraudulent or illegal activity. Upon termination, you must immediately cease all use of the Platform, and any unpaid fees become due immediately.

You may also terminate your subscription by contacting us at [contact email or method]. Any prepaid fees are non-refundable, except as required by law.

12. Disclaimers and Limitation of Liability

  • No Warranties: The Platform is provided on an “as is” and “as available” basis. We do not guarantee that the Platform will be error-free, uninterrupted, or free of viruses or other harmful components.
  • Limitation of Liability: To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to lost profits, data loss, or business interruption.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Platform, your violation of these Terms, or any illegal activities conducted through your account.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of the Platform after changes are made constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of [Jurisdiction].

16. Contact Information

If you have any questions about these Terms, please contact us at:

BillSyncPro
5 Merchant Square, Paddington, London. UK. W2 1AY
info@billsyncpro.com
(+44) 0753 7800178