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Privacy Policy

Last Revised on: 23rd October, 2024

BillSyncPro (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, platform, and services (“Platform”). By accessing or using BillSyncPro, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from users to provide, maintain, and improve our services:

1.1. Personal Information

When you create an account, subscribe to our services, or contact us, we may collect personal information, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Payment information (e.g., credit card details)
  • Any other information you choose to provide us

1.2. Usage Data

We automatically collect information about your interaction with our Platform, such as:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system)
  • Time and date of access
  • Pages visited
  • Referring website
  • Session duration

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform and collect usage data. Cookies help us understand user behavior and preferences, allowing us to improve our services.

You may choose to disable cookies through your browser settings, but this may affect your ability to use some features of the Platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain the Platform
  • To process payments and manage billing
  • To improve user experience and optimize our services
  • To communicate with you, including customer support and service-related emails
  • To notify you of updates, promotions, and special offers (you may opt-out at any time)
  • To analyze usage patterns and improve the security and functionality of the Platform
  • To comply with legal obligations and resolve disputes

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers

We may share your data with third-party service providers to help us operate the Platform and provide services, including:

  • Payment processors
  • Customer support services
  • Analytics providers
  • Cloud storage providers

These providers are contractually obligated to protect your information and only use it for the purposes of providing services on our behalf.

3.2. Legal Obligations

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.

3.3. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you if such a transfer occurs.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory obligations. When your data is no longer needed, we will securely delete or anonymize it.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure data storage facilities
  • Regular security audits and vulnerability assessments
  • Limiting access to personal data to authorized personnel only

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we update or correct any inaccurate information.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Restriction: You can request that we limit the processing of your personal data.
  • Objection: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us using the contact details provided in Section 9. We will respond to your request within the timeframe required by applicable law.

7. International Data Transfers

If you are located outside of the country where our servers are located, your information may be transferred to and processed in a country different from your own. By using the Platform, you consent to such international transfers. We take steps to ensure that your data is treated securely, in accordance with this Privacy Policy and applicable data protection laws.

8. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we discover that a child has provided us with personal data, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. Continued use of the Platform after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

BillSyncPro
5 Merchant Square, Paddington, London. UK. W2 1AY
info@billsyncpro.com
(+44) 0753 7800178